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  • County Broadband Spotlight: Kirsty Rochelle-Kler – Customer Service Supervisor

    After celebrating a company award win for her fantastic dedication, we spoke with County Broadband’s Customer Service Supervisor, Kirsty Rochelle-Kler in the latest of our Spotlight series.

  • Comment – telecoms industry drives GDP growth (November 2022)

    County Broadband is ‘not surprised’ that telecoms has been cited as a key growth area, following news that the UK economy unexpectedly grew in November 2022. Read our full statement.

  • EDtech

    Technology and Schools – a Match made in Heaven? In January, the International Day of Education falls together with Technology Day. Two perfect marriages from a present and future perspective. But since when and why has technology become an integral part of education?   Schools are increasingly embracing digitization and educational technology (or simply edtech), which…

  • County Broadband appoints Highway Workforce to strengthen Norfolk full-fibre rollout

    County Broadband announces the appointment of civil engineering firm Highway Workforce to help extend our FTTP build in rural Norfolk.

  • Our 2022 highlights – this year in numbers

    We’ve had another exciting and successful year, working with our rural communities across the East of England and investing signficantly in our teams. See our 2022 in numbers!

  • County Broadband Spotlight: Adrian Warren – Director of Marketing and Communications

    As he marks his one-year work anniversary, we sat down with County Broadband’s Director of Marketing and Communications, Adrian Warren.

  • What is County Broadband’s Essential broadband tariff?

    Our Essential Broadband tariff for eligible households Who is eligible? How do I apply? I’m no longer eligible: what happens next:

  • What do I do if I’m struggling to pay my bill?

    We’re here to help and will do all we can to keep your broadband connected, so speak to us as soon as possible if you’re going to have trouble paying your next bill.

  • Who is eligible? 

    Only an account holder who is receiving Universal Credit or Pension Credit can apply.  When we have validated your details and eligibility, we’ll do all we can to process your new Essential broadband service.  Please note, we may ask for your National Insurance number, so we can check you’re eligible. 

  • How do I apply? 

    To apply, you’ll need to prove eligibility.  You’ll need to provide evidence of your online Universal Credit or Pension Credit Payments page that clearly identifies your name, address and payment dates. This will need to match the current customer account details and be within the last 30 days. To apply call our UK based customer…