Blog - Page 10 of 13 - County Broadband

Who is eligible?

Only an account holder who is receiving Universal Credit or Pension Credit can apply. When we have validated your details and eligibility, we’ll do all we can to process your new Essential broadband service. Please note, we may ask for your National Insurance number, so we can check you’re eligible.
How do I apply?

To apply, you’ll need to prove eligibility. You’ll need to provide evidence of your online Universal Credit or Pension Credit Payments page that clearly identifies your name, address and payment dates. This will need to match the current customer account details and be within the last 30 days. To apply call our UK based customer…
I’m no longer receiving Universal Credit or Pension Credit; how do I cancel?

We’ll check to see if you’re still eligible for Universal Credit or Pension Credit every 6 months. If you are, you will continue to be charged £15 a month for County Broadband Essential tariff. If you no longer receive Universal Credit or Pension Credit, or can’t provide evidence, the monthly price will increase to our…
North Norfolk ranked among worst areas for UK broadband – reaction to Point Topic report

County Broadband reacts to a new report which ranks North Norfolk, where we’re currently delivering full-fibre infrastructure, amongst the worst areas in the UK for broadband.
Poor broadband costing UK economy ‘billions’ for WFH workers – County Broadband reaction

Poor broadband infrastructure is costing the economy billions of pounds as more people remote work, according to Savanta ComRes research. County Broadband gives its reaction.
For business and for leisure – getting your home teched-out for 2023

The new year approaches and while everyone ponders their next resolution to ‘commit’ to, tech-heads everywhere know the time is right to update your home’s hardware!
Get match ready for the 2022 World Cup!

The beautiful game returns to the international playing grounds for the World Cup. Be it 4K TVs or simply getting clued up, we show you how to get match-fit!
County Broadband Spotlight: Katie Crellin – Regulatory Policy and Reporting Manager

Our Regulatory Policy and Reporting Manager, Katie Crellin, is joining an expert panel at the annual Independent Networks Conference Association (INCA) conference on November 16th 2022 to share her expertise.
County Broadband delivers rural and digital insights at Connected Britain 2022

Read the thoughts of our CCO Simon Hughes as he spoke on an expert panel as part of this year’s Connected Britain conference.
Insights from our team for National Customer Service Week 2022

Customer Services is a vital part of any business – delivering outstanding support and shaping best practice. For National Customer Service Week (Oct 3-7), four team members share insight.