Leah, Author at County Broadband

County Broadband appoints Highway Workforce to strengthen Norfolk full-fibre rollout

County Broadband announces the appointment of civil engineering firm Highway Workforce to help extend our FTTP build in rural Norfolk.

Our 2022 highlights – this year in numbers

We’ve had another exciting and successful year, working with our rural communities across the East of England and investing signficantly in our teams. See our 2022 in numbers!

County Broadband Spotlight: Adrian Warren – Director of Marketing and Communications

As he marks his one-year work anniversary, we sat down with County Broadband’s Director of Marketing and Communications, Adrian Warren.

What is County Broadband’s Essential broadband tariff?

Our Essential Broadband tariff for eligible households Who is eligible? How do I apply? I’m no longer eligible: what happens next:

What do I do if I’m struggling to pay my bill?

We’re here to help and will do all we can to keep your broadband connected, so speak to us as soon as possible if you’re going to have trouble paying your next bill.

Who is eligible?

Only an account holder who is receiving Universal Credit or Pension Credit can apply. When we have validated your details and eligibility, we’ll do all we can to process your new Essential broadband service. Please note, we may ask for your National Insurance number, so we can check you’re eligible.

How do I apply?

To apply, you’ll need to prove eligibility. You’ll need to provide evidence of your online Universal Credit or Pension Credit Payments page that clearly identifies your name, address and payment dates. This will need to match the current customer account details and be within the last 30 days. To apply call our UK based customer…

I’m no longer receiving Universal Credit or Pension Credit; how do I cancel?

We’ll check to see if you’re still eligible for Universal Credit or Pension Credit every 6 months. If you are, you will continue to be charged £15 a month for County Broadband Essential tariff. If you no longer receive Universal Credit or Pension Credit, or can’t provide evidence, the monthly price will increase to our…

North Norfolk ranked among worst areas for UK broadband – reaction to Point Topic report

County Broadband reacts to a new report which ranks North Norfolk, where we’re currently delivering full-fibre infrastructure, amongst the worst areas in the UK for broadband.

Poor broadband costing UK economy ‘billions’ for WFH workers – County Broadband reaction

Poor broadband infrastructure is costing the economy billions of pounds as more people remote work, according to Savanta ComRes research. County Broadband gives its reaction.

Author: Leah