Why we’re investing in a future-ready workforce to deliver Hyperfast broadband

Investing in your workforce is one of the most important decisions any business can make which is why we’ve been getting our team future-ready.

No matter how busy we become whilst building and providing future-ready Hyperfast networks to thousands of rural premises in East Anglia, we always strive to ensure our hard-working valued team are recognised and are offered the opportunities to become future-ready, too.

Back in June 2020, we teamed up with the Independent Network Cooperative Association (INCA) on their #ConnectivityChampions campaign – celebrating staff across the independent networks sector, for going above and beyond the call of duty to ensure broadband connectivity continues throughout the COVID-19 lockdown. This campaign shone a spotlight on some of County Broadband’s most hard-working staff, from the delivery team to our systems specialists and praised the incredible work that kept us afloat during the pandemic.

We believe that investing in your workforce is one of the most important decisions that any business can make. Benefits include improving staff morale, productivity and loyalty; overcoming skills gaps and ageing workforces; equipping employees with new skills to fulfil the needs of today and embrace the challenges of tomorrow. The investment can have transformative effects.

In fact, four of our budding employees have already taken that leap at County Broadband and enrolled onto and achieved qualifications with professional industry accreditations, to help advance their careers in the technology sector.

L-R: Toby Branch, Annabelle Gardiner, Jamie Gray, Alice Warner (this photo was taken before Covid-19 and subsequent social distancing guidelines)

Jamie Gray, Assistant Financial Accountant said: “I was attracted to joining County Broadband due to the exciting potential of the company – having heard of the investment and the future plans, it was something I wanted to be involved with,”

Jamie joined County Broadband in 2019 – a year in which we grew our local workforce in Essex by a remarkable 500%. As a local broadband provider, we passionately believe in supporting the local economy by creating new jobs and opportunities across the region.

The 26-year-old is currently studying towards an ACCA (Association of Chartered Certified Accountants) qualification with the support of County Broadband. The ACCA is a worldwide gold standard of accountancy excellence and allows successful learners to become a Chartered Certified Accountant. He should achieve his ACCA by 2022.

“The fact that they were willing to invest in my future by including a study package in my job offer to enable me to do my ACCA qualification was a massive appeal. The potential to grow with the business while studying and improving my career prospects was too good to turn down,” the keen footballer from Braintree said.

His tasks include preparing financial monthly reports and administrating changes to customer accounts, while other responsibilities include monitoring the expenditure of Hyperfast network projects and ensuring they are delivered within budget.

Jamie added: “I would also like to improve my management skills to progress my role as a supervisor and in the future I’d like to manage a team.”

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Jamie is supervising Toby Branch, a Purchase Ledger Clerk at our headquarters in Aldham, near Colchester.

“I was attracted to County Broadband because everyone was really welcoming and warm. I also knew that they were very keen on the development of their employees,” said the 19-year-old, who also joined in 2019.

Toby is attending college part-time to help achieve an AAT (Association of Accounting Technicians) Professional Diploma in Accounting Level 2, which provides learners with the knowledge and confidence to progress onto further qualifications like the ACCA qualification.

“The level of support has been great,” Toby added. “My training consists of one day a week at college and my supervisor Jamie provides additional weekly tasks. If I have any questions or queries, Jamie and my line manager Lucy are always happy to help me out.”

The long-standing Sudbury Rugby Club member, who helps compile and issue orders for materials required for our full-fibre broadband networks, added: “I would describe our culture as driven. Each person wants the full-fibre networks built just as much as the next person.”

The marketing team alike are advancing their careers with accreditations. Alice Warner, Senior Campaign Marketing Executive said: “County Broadband has given me the opportunity to widen my skillset and knowledge of Marketing through completing a CIM qualification. This has helped me to grow in my role within County Broadband and influenced the way I approach marketing campaigns.”

Alice recently completed a CIM (The Chartered Institute of Marketing) Foundation Certificate in Professional Digital Marketing.

But Alice isn’t the only one is the marketing team stepping up…

“I’m still relatively new to the PR and Communications sector, so completing my CIPR qualification has really helped me further my understanding of the industry. It’s really helped me to learn new techniques and skills that I can apply to my daily tasks now and in the future” said Annabelle Gardiner, Communications Executive.

This week, Annabelle was granted a Foundation Award from The Chartered Institute of Public Relations (CIPR), a staple qualification to any communications professional in the industry.

We are always on the lookout for talented individuals to join our growing team. Take a look at our current job vacancies here.