Have a question?

Helpful FAQs on our networks

If you have a question about our network, how we build or how we connect your home, please select the section below to discover the relevant FAQs. If you can’t find the question you’re looking for, please contact our customer services team on the number below.

  • Hyperfast Fibre FAQs

    Helpful information about our Hyperfast services and the difference between Hyperfast future-ready broadband and ‘Superfast Fibre’.

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  • Project Build FAQs

    To discover more about our build projects or how we connect homes to our network, please click below.

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  • Superfast Wireless FAQs

    If you have a question about our wireless network, please browse this section to discover relevant FAQs. If you can’t find an answer you’re looking for, please contact us to speak to our customer services team.

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Contact Us

Call us on 01376 562002 or contact us online. You can ask a specific question by emailing service@countybroadband.co.uk