Getting Connected | County Broadband

Assistant Network Engineer

Assistant Network Engineer

Colchester

Up to £29,000

Full Time

Are you ready for an exciting new challenge with a successful Gold Standard full fibre network provider? Backed by significant private investment, we’re looking for bright sparks who like to go the extra mile to join us in what is an exciting time to work at County Broadband.

To support our rapid growth, we are looking for talented and ambitious people with the knowledge, creativity, drive and determination, to positively impact the lives of those communities with REAL FIBRE broadband connectivity, whilst embodying our values, Ambitious, Loyal, and Proud.

In return, we give back by offering significant opportunities for talented and ambitious people, with the right skills, to develop and grow within the company.
We are proud of the positive impact our networks have in local communities.

Our Role

The role is key in the Network Operations team, working with the Head of Network Strategy & Operations to provide a third tier of technical support to the County Broadband Ltd Customer support team as well as supporting the Network.

  • Network management and routing protocols
  • Write and maintain network/operational documents
  • Monitor, interrogate and customise network elements
  • Maintenance of network systems
  • Anticipate network demands and plan upgrades including costing and design
  • Plan an effective maintenance programme for optimal network performance (including performing Security Audits on the network for potential new threats or exploits using tools such as ZenMap, nMAP and Kali Linux)
  • Provide network KPIs to the Network Manager and SMT team
  • Run and terminate fibre optic cables including splicing
  • Install network equipment
  • Engage with the Delivery Team to manage an effective hand over of build to operations
  • Work independently on-site and as part of a team
  • Carry out scheduled and emergency network maintenance
  • Identify ways to improve our network and our procedures
  • Provision and test new databases to ensure high speed and high availability including cloud database solutions and MySQL Clustering
  • To respond to network emergencies as required to maintain customer SLAs
  • Work with and ensure that the SLAs are met with the key active equipment vendors to resolve 3rd line issues
  • Work with our Customer Support, Technical Support and Field Engineering teams to help diagnose and resolve third tier reported issues
  • Create Labs to reproduce customer issues where appropriate
  • Participation in the on-call rota
  • Be able to analyse and rectify faults on the fibre network to meet the agreed SLA
  • Be able to configure new fibre services and assist Level 2 and Level 1 customer support where required
  • Train Level 1 and Level 2 Customer Support Teams on the fibre network
  • Carry out onsite surveys and preparation of survey reports
  • Assist with the development of internal and external system requirements
  • Assist with the production of quotations for installations and service provision

Your Skills

  • 2 years’ experience in the Technology or Network sector
  • Switching (Layer 2 and Layer 3), Routing, BGP, OSPF, IP, VLANs, QinQ, POE, Trunking and Capacity Management and be familiar with the 7 Layer OSI models
  • Network management system such as Agora, Nagios, The Dude and Librenms 
  • Maintain up to date knowledge of wireless technologies and be familiar with such matters as RSSI, Antenna Gain, dB, Fresnel Zones and Channel Interference and link budgets 

At County Broadband we value our staff, and offer fantastic company benefits.

– 30 days annual leave, increasing with service.
– Access to 1000’s of discounts via Perkbox.
– Regular exciting company events.
– Company pension

By applying for this position, you are agreeing for County Broadband Ltd to hold and process your personal data in accordance to our Data Protection Policy. If at any stage, you with to withdraw your consent please contact us.

Due to the high volume of applications we receive we are unable to reply to each one, therefore if you have not heard from us with 14 days of your application you have unfortunately not been successful.

Applications

We would be delighted to hear from you if you believe you have the right skill set to complement our team.

Please forward your CV to careers@countybroadband.co.uk

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Due to the high volume of applications we receive we are unable to reply to each one, therefore if you have not heard from us with 14 days of your application you have unfortunately not been successful.

By applying for this position, you are agreeing for County Broadband Ltd to hold and process your personal data in accordance to our Data Protection Policy. If at any stage, you with to withdraw your consent please contact us.

Your Application

We would be delighted to hear from you if you believe you have the right skill set to complement our team, please complete the form below and attach your CV.

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